Collection of Personal Information
We collect personal information from our clients when they sign up for our services, complete a registration form, or communicate with us. The personal information we collect may include your name, contact information, medical history, and payment information. We also collect information about your fitness goals, preferences, and progress through your training sessions. We will only collect the personal information that is necessary for the purposes for which it is to be used.
Use of Personal Information
We use the personal information we collect to provide our clients with personalised training services and to communicate with them about their training program. We may also use personal information to send clients information about our services and promotions, as well as for administrative and billing purposes. We will not use your personal information for any other purposes without your prior consent.
Disclosure of Personal Information
We do not disclose personal information to third parties without the consent of our clients, except as required by law. We may disclose personal information to third-party service providers, such as payment processors, for the purpose of providing our services. These third-party service providers are required to protect the privacy of our clients’ personal information and are prohibited from using it for any other purpose. We will only share personal information with third parties when it is necessary to fulfil our contractual obligations to our clients and we have ensured that appropriate safeguards are in place to protect the privacy of personal information.
Security of Personal Information
We take reasonable measures to protect the personal information we collect from unauthorised access, use, or disclosure. We use appropriate technical and organisational measures to protect the personal information we collect and process, such as encryption and secure servers. However, no method of transmitting or storing data can be completely secure, and we cannot guarantee the security of personal information.
Access and Correction of Personal Information
Our clients have the right to access and correct their personal information that we have on file. If you would like to access or correct your personal information, please contact us at firstname.lastname@example.org. You also have the right to request that we delete your personal information, restrict the processing of your personal information, or receive a copy of your personal information in a structured, commonly used and machine-readable format (data portability).
Effective date: 22/01/2023.